Toll Free Number 0800 780 888. Applicable within Tanzania 24/7

Cancellation & Refund Policy

Full Refund for Early Cancellation:

Customers who cancel their booking at least 48 hours before the scheduled tour time are eligible for a full refund. All refunds will be processed in the same mode as the original payment method used at the time of booking.

No Refund for Late Cancellation:

Cancellations made less than 48 hours before the tour are not eligible for a refund.

Flexible Rescheduling :

Customers can reschedule their tour subject to availability. This must be done at least 48 hours in advance of the original booking​​.